PNG white background turn yellow

New Here ,
Jun 24, 2022 Jun 24, 2022

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just today i realized that the PNG photo ( transparent background)

will turn yellow and the content of the image turns bluish.

 

the artwork is good but after I save, close, and reopen the problem came out. 

Does anyone have this issue and any idea how to solve it?

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Bug , Import and export

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correct answers 1 Correct answer

Adobe Employee , Jun 24, 2022 Jun 24, 2022

Hello @YoLover 

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the matter.

 

Meanwhile, I would request you to try the suggestions shared by Anshul on this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-yellow-background/m-p/12979594) and share your observations with us.


Looking forward to your response.

 

Tha

...

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Adobe Employee ,
Jun 24, 2022 Jun 24, 2022

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Hello @YoLover 

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the matter.

 

Meanwhile, I would request you to try the suggestions shared by Anshul on this community post (https://community.adobe.com/t5/illustrator-discussions/pngs-linked-in-show-up-in-purple-white-with-y...) and share your observations with us.


Looking forward to your response.

 

Thanks,

Anubhav

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New Here ,
Jul 09, 2022 Jul 09, 2022

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I have the same exact issue, did you find the solution? 

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