• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

.PNG24 files can suddenly no longer be recognised by my Illustrator V 25.4.8

New Here ,
Oct 11, 2022 Oct 11, 2022

Copy link to clipboard

Copied

Hi, my illustrator suddenly can't recognise .png24 files anymore. It literally happened overnight, and has affected many of my production files that I am working on. It keeps asking me to replace the .png image file, which just a few days ago had no issues, even though the paths are correct? Your help is much appreciated as I am working on a large project. Thank you 😉 

TOPICS
Bug , Draw and design , How to , Tools

Views

20

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 11, 2022 Oct 11, 2022

Copy link to clipboard

Copied

LATEST

There seems to be a problem with PNG files and 25.4.8

If you have 25.4.8 try to go back to the previous version 25.4.7

In the CC app, choose Apps, click the 3 dots to the right of Illustrator.

select the Other versions option. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines