preview of the file have different colors

New Here ,
May 03, 2022 May 03, 2022

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Preview of the file in .ai or .pdf have different colors compare to the file in use. Also the pdf exported but if you open it everything is ok. 

 

 

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Import and export , Print and publish

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Community Expert ,
May 03, 2022 May 03, 2022

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Hi. About the magenta color that disappears, there is transparency involved in that area? If so, maybe is a flattening problem in the export process. Which PDF preset are you using for exporting?

 

Marlon Ceballos.

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New Here ,
May 04, 2022 May 04, 2022

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Nope, i didn't put any trasparency. For the PDF, I exported flagging "optimize for fast web view" but it doesn't work and the preview it's wrong. Also for .ai preview in my mac it's like this.

 

 

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Community Expert ,
May 03, 2022 May 03, 2022

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Are using the same color management settings?

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New Here ,
May 04, 2022 May 04, 2022

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Hi Monica, what do you mean? I tried to export .ai and .pdf in CMYK and in RGB but always same problem as well. 

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Community Expert ,
May 04, 2022 May 04, 2022

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Adobe doesn't really have in-depth information about how color management works, but there is an introduction: https://helpx.adobe.com/acrobat/using/color-management.html

 

You need to understand it. It's built into the very base of every (!) publishing application. Just clicking every button trial and error won't help.

 

Do the color values changes as well?

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