Previously saved files, when open again have weird neon colors

New Here ,
Jul 20, 2022 Jul 20, 2022

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Hello. I’m having this issue since the last few updates:When I open an image on illustrator it looks very bad. Either pixelated, or with these weird neon colors (look at the image)… I don’t know what to do to. Happens with most of pngs and jpegs.I already tried uninstalling and installing again, already tried updating my graphics driver, already tried to change the GPU settings. I already tried linking images and placing them right from illustrator, and the error persists.

 

 

 

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Bug , Draw and design

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Adobe Employee , Jul 20, 2022 Jul 20, 2022

Hello @Abacus Exchange,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

In the meanwhile, I would request to try the steps shared on this community post by Anshul (https://community.adobe.com/t5/illustrator-discussions/png-images-are-inverted-colors-when-opening-saved-file/m-p/12981938#M323941) and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

An

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Adobe Employee ,
Jul 20, 2022 Jul 20, 2022

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Hello @Abacus Exchange,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

In the meanwhile, I would request to try the steps shared on this community post by Anshul (https://community.adobe.com/t5/illustrator-discussions/png-images-are-inverted-colors-when-opening-s...) and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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