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Probela con AI

New Here ,
Nov 12, 2022 Nov 12, 2022

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Disculpa alguien me podria ayudar por favor, es que hace unas semanas tenia que pagar y mi tarjeta no servio hasta hoy pague y mis mesas de trabajo se descargan con una calidad horrible alguien me podria ayudar por favor

 

TOPICS
Bug , Import and export

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Community Expert ,
Nov 12, 2022 Nov 12, 2022

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You need to be more specific as to what you are trying to download from where. This simply sounds like are downloading the PNG/ JPEG previews instead of the actual files, so you need to explain your procedures on how you stored them in the first place and how you're accessing them now.

 

Mylenium

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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LATEST

Hello @Leonardo27097208khsd,

 

Sorry to hear about this experience and for the late response. I hope the problem is resolved by now. If not, kindly share some more information, like where the file is stored, what file format it is, and a screen recording of the problem, so we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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