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Problème d'enregistrement Ai

New Here ,
Mar 07, 2022 Mar 07, 2022

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Bonjour 

 

Je vous demande votre aide, je n'arrive plus a enregistrer aucun document sous le format Ai je ne sais pas pourquoi c'est arrivé d'un coup . J'ai réellement tout essayé rien n'y fait. Aidez moi s'il vous plait.

 

Merci d'avance 

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Adobe
Community Expert ,
Mar 07, 2022 Mar 07, 2022

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Do you get an error message?

Did you try to turn Off Preferences > File Handling > Save in Background.

Or in French: Préférences > Gestion des fichiers > Enregistrer en arrière-plan

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New Here ,
Mar 08, 2022 Mar 08, 2022

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Capture d’écran 2022-03-08 à 09.29.19.png

 J'ai ce message qui s'affiche , j'ai même réinitialiser entiérement illustrator rien ne change. 

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New Here ,
Mar 08, 2022 Mar 08, 2022

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Hi, I also have the exact same problem for few days... Even if I desinstalled and reinstalled Illustrator (the French version too) still the same and I tried nearly all the other potential solutions suggested by Adobe. 🥺

 

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New Here ,
Mar 26, 2022 Mar 26, 2022

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I also have the exact same issue for days and i can't find anything to solve the problem...

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New Here ,
Mar 28, 2022 Mar 28, 2022

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Il faut aller dans creative cloud et essayer une version antérieure d'illustrator, ça a marché pour moi !

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New Here ,
Mar 29, 2022 Mar 29, 2022

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J'ai le même problème que vous, pouvez vous me dire ou trouver une version anterieur car elle n'apparait plus dans créative cloud.. Merci d'avance 

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi @Jade234762180e1p @pauline16B8 @Maxence23735767qmou @CPIE23471110cw7k,

 

We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to turn on the "Save in background" setting after updating Illustrator and let us know how it goes.

 

Regards,

Anshul Saini

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