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Problem when I want to export

New Here ,
Feb 10, 2024 Feb 10, 2024

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Hi

I have a bug in exporting a project.

I wanted to export an image, with PNG form. But when I export, I go to my folder where I have exported my image, but I see the export don't make.

 

Somebody can help me please.

TOPICS
Bug , Import and export

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Adobe
Community Expert ,
Feb 10, 2024 Feb 10, 2024

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does illustrator have full disk access?

is this on your hard dive or somewhere else?

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Adobe Employee ,
Feb 11, 2024 Feb 11, 2024

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Hello @AneoGraph,

 

Sorry to hear about your experience. Would you mind checking if Illustrator behaves this way with all files or exporting to a different location? If yes, kindly try running Illustrator under a different administrator account (Windows / macOS) to check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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