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Problem with saving or exporting Adobe Illustrator File

New Here ,
Jun 08, 2022 Jun 08, 2022

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I am new to illustrator and this is my first time saving a file. Every time I press 'save as' or 'export as', my graphics/text stretch. How do I fix this problem?

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Import and export

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correct answers 1 Correct answer

Community Expert , Jun 08, 2022 Jun 08, 2022

You stretched a symbol. You can reset that by selecting the stretched object and choose Reset Transformation from the Symbol panel menu.

Does it need to be a symbol? If not, you can select Break Link to Symbol.

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Community Expert ,
Jun 08, 2022 Jun 08, 2022

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That's quite astonishing and the behaviour is certainly not normal.

 

Which version of Illustrator are you using?

 

Also, can you share this Illustrator file, so one may have a look?

 

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New Here ,
Jun 08, 2022 Jun 08, 2022

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I just bought illustrator yesterday. The version I have is 26.3.1. 

 

I've saved and attached the file, but now the graphics are stretched. 

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New Here ,
Jun 08, 2022 Jun 08, 2022

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This is what it is supposed to look like.

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Community Expert ,
Jun 08, 2022 Jun 08, 2022

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You stretched a symbol. You can reset that by selecting the stretched object and choose Reset Transformation from the Symbol panel menu.

Does it need to be a symbol? If not, you can select Break Link to Symbol.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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