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Problema al cerrar adobe ilustrador, se demora y luego me sale ADOBE ILUSTRATOR 2022 NO RESPONDE.

New Here ,
Nov 08, 2021 Nov 08, 2021

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No se porque que se da el problema, solo me pasa al cerrar el programa, alguna soluciòn que me puedan brindar porfavor.ty.png

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Draw and design

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Adobe Community Professional ,
Nov 09, 2021 Nov 09, 2021

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Which system is it?

Did you already reset the preferences (this will destroy all your settings)

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Adobe Community Professional ,
Nov 09, 2021 Nov 09, 2021

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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Hi there,

 

Sorry about the trouble. I would like to know if the steps suggested above by @sishamIAGD & @Monika Gause worked for you? If not, I would request you to share a few more details like:

  • OS and the exact version of Illustrator
  • Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.

 

Also, you may try running the app in the Hidden Admin account (Windows) and see if you are able to close Illustrator without this error.

 

We'll be looking forward to your response.

 

Regards,

Anshul Saini

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New Here ,
Nov 24, 2021 Nov 24, 2021

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I have the same problem, and none of these solutios worked for me

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Adobe Employee ,
Dec 01, 2021 Dec 01, 2021

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LATEST

Hi @johnatanmoran & @henry5EA5,

 

Sorry about the trouble. I would request you both to try our latest Prerelease build, v26.0.2, in which we have tried to address this issue.

Please follow the instructions below to get this:
1. If you are not already part of the Illustrator Prerelease program, then please click this link to join the prerelease – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
2. Accept Prerelease Agreement
3. Go to Creative Cloud Desktop and look for Prerelease in the Apps section.
4. Install/Update to Illustrator Prerelease 26.0.2 from Creative Cloud Desktop Pre-Release Tab (This will not replace the existing installation of Release build of Illustrator)


Please let us know whether this issue is fixed for you in this prerelease build or not.

This build also contains fixes for stability, security, and some other reported issues.

 

Regards,

Anshul Saini

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