problema con abrir archivos

New Here ,
Jul 23, 2022 Jul 23, 2022

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holaa, la profesora nos paso las matrices lista para trabajar en illustrator, pero no me abren dice que no son compatibles o que son solo de lectura, ademas no me permite hacer nuevos archivos, si alguien me puediera ayudar lo agradeceria mucho.

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correct answers 1 Correct answer

Adobe Employee , Jul 26, 2022 Jul 26, 2022

Hi @Nadja_48,

 

Thanks for reaching out. As Monika said, it is possible the file you are trying to open is on the network; that is why you are getting this error. Downloading the file locally to your desktop would help with the read-only error. However, it is also possible that the user account doesn't have admin privileges or Illustrator don't have the proper permission.

 

I would suggest you check with the IT-Admin of your University/ School.

 

Regards,

Anshul Saini

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Adobe Community Professional ,
Jul 23, 2022 Jul 23, 2022

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Are you trying to open the files directly from a network drive? If so, try and download them to your computer first.

 

If that doesn't help, please post a screenshot of the error and tell us exactly what you are doing. And what file type it is that you are opening. Also: which version, which system?

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Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

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Hi @Nadja_48,

 

Thanks for reaching out. As Monika said, it is possible the file you are trying to open is on the network; that is why you are getting this error. Downloading the file locally to your desktop would help with the read-only error. However, it is also possible that the user account doesn't have admin privileges or Illustrator don't have the proper permission.

 

I would suggest you check with the IT-Admin of your University/ School.

 

Regards,

Anshul Saini

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