problema con el pincel a presión

New Here ,
May 29, 2022 May 29, 2022

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Buenos días a todos

Aqui escribo para hacer saber un problema que tengo con la aplicación de Ilustrator y mi tableta. La herramienta del pincel a presión que dice tener el programa no me funciona, a diferencia de otros programas que tengo como CSP o Photoshop que si está presente la función del pincel a presión con mi tableta Wacom.

He desisntalado e instalado de nuevo Ilustrator pero no me quiere funcionar. No sé si alguien pueda ayudarme con este inconveniente

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Bug , Draw and design , Feature request , Tools

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correct answers 1 Correct answer

Adobe Employee , Jun 16, 2022 Jun 16, 2022
Hello @Tatiana24649763a4fp, Sorry for the late response. I hope the problem is resolved by now. If not, I would request you try manually deleting the preferences for Illustrator by following these steps and share your observations with us: Close all Adobe applications.Go to the following locations ~/Library/Caches ~/Library/Application Support/Adobe ~/Library/PreferencesRename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 26 Settings folders to Adobe Illustrator. old, com.adob...

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Adobe Community Professional ,
May 29, 2022 May 29, 2022

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Which tablet and which Illutrator version is it?

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New Here ,
May 29, 2022 May 29, 2022

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Wacom pro PHT-451 and Ilustrator the latest version, 26.3

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Adobe Community Professional ,
May 29, 2022 May 29, 2022

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Did you go through the settings in the operating system?

https://helpx.adobe.com/illustrator/kb/wacom-tablet-issue-with-mac.html

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New Here ,
May 29, 2022 May 29, 2022

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Si, pero sigue sin funcionarme, aún cuando tengo la app autorizada al acceso de la wacom

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Adobe Employee ,
Jun 16, 2022 Jun 16, 2022

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Hello @Tatiana24649763a4fp,

 

Sorry for the late response. I hope the problem is resolved by now. If not, I would request you try manually deleting the preferences for Illustrator by following these steps and share your observations with us:

  • Close all Adobe applications.
  • Go to the following locations
    ~/Library/Caches
    ~/Library/Application Support/Adobe
    ~/Library/Preferences
  • Rename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 26 Settings folders to Adobe Illustrator. old, com.adobe.illustrator.old and Adobe Illustrator 26 Settings.old
  • Launch Illustrator from the Creative Cloud.

Note: Location starting with this "~" sign indicates the User Library, which is hidden. So, you need to copy & paste the exact path in spotlight search or from Finder Menu > Go > Go to Folder > Paste the location in the dialog box like this:

Anshul_Saini_0-1643743865628.png

Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. The location is mentioned above.

 

Also, try removing and re-installing the drivers for your Wacom Tablet from here: https://www.wacom.com/en-in/support/product-support/drivers

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

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