Problemas para salvar archivos .ai

Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Hola, hace un tiempo que estoy teniendo problemas para salvar ilustraciones vectoriales o svg en formato .ai me salta este error y al ir a help no hay nada que sirva. Alguien sabe qué puede pasar antes nunca tenia problemas.... 😞 

Captura de pantalla 2022-04-04 a las 13.53.42.png

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Bug , Draw and design , Import and export

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correct answers 2 Correct answers

Community Expert , Apr 04, 2022 Apr 04, 2022

Hi,

Can you confirm the version of your operating system and software.

Did you install, update, upgrade anything at the time of this issue appearing at first?

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Community Expert , Apr 04, 2022 Apr 04, 2022

Hola. ¿Esto pasa solamente cuando guardas archivos SVG en .ai o también pasa con otros tipos de archivo y/o con otras aplicaciones?

 

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

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Hi,

Can you confirm the version of your operating system and software.

Did you install, update, upgrade anything at the time of this issue appearing at first?

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Yes, of course

my MacOs BigSur 11.3.1

iMac (Retina 5K, 27 pulgadas, 2020)

could be an update error of creative cloud Ilustrator. I keep always de last version... 😞

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Yes, I back to the 2021 version and it´s back to worked again! 

Thanks for the Help.... 🙂

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Community Expert ,
Apr 04, 2022 Apr 04, 2022

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Hola. ¿Esto pasa solamente cuando guardas archivos SVG en .ai o también pasa con otros tipos de archivo y/o con otras aplicaciones?

 

Marlon Ceballos.

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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Te cuento mi tarea es separar en capaz ilustraciones formato .ai o .svg para luego poder animarlas en after effects... 

(necesito un archivo final, separados en capas que sea .ai para importarlo en capas en After).

Me esta pasando que al abrir un .ai que no cree yo desde mi imac, no me deja guandar los cambios, tampoco me deja guardar los svg como .ai, y termina todo con ese mensaje, que te ofrece ver opciones para guardar en otros formatos alternativos pero no me sirven porque necesito el .ai 😞

Nunca me pasó algo asi...  no sé por donde probar cosas.... 

Gracias!!

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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He desinstalado la ultima version y volvi a ejecutar la ilustrator 2021 y volvio a grardar .ai como siempre...

Gracais!!!

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi @Facephi5EDD,

 

We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to update and let us know how it goes.

 

Regards,

Anshul Saini

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