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problems with adobe illustrator 2022 (26.0.3)

New Here ,
Feb 17, 2022 Feb 17, 2022

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hello, I have problems with illustrator, I can't move the text box with the "selection tool", as I try to select it and move it, the colored wheel is activated for a few seconds without then moving the box ...

 

 

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Community Expert ,
Feb 17, 2022 Feb 17, 2022

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Can you provide more system details? Has this only just started happening?

 

Have you tried retting your preferences?

https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/setting-preferences.ug.html

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New Here ,
Feb 17, 2022 Feb 17, 2022

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the problem started since I upgraded the OS from Mojave to Big Sur, as the adobe package stopped me with the updates due to the old OS ... 2.6 intel core idual-core processor, 16GB ram , Intel Iris Graphics 1536MB ... Preferences reset

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Community Expert ,
Feb 17, 2022 Feb 17, 2022

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Is that happening with just that font? Or others as well?

Does that also happen when you go View > Preview on CPU?

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