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Properties window

New Here ,
Mar 07, 2025 Mar 07, 2025

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black_3000_0-1741351949380.png

what to do? after update it is not displayed

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Adobe
Adobe Employee ,
Mar 07, 2025 Mar 07, 2025

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Hi 

@black_3000

,

Welcome to the community! We're sorry to hear about this. Could you please elaborate more about the issue you're experiencing? Which app you're using?

 

We're here to help, just need some info.

 

Regards,

Tarun

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New Here ,
Mar 07, 2025 Mar 07, 2025

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I use illustrator, the "Properties" tab stopped working after the update, and \ is empty. 

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Community Expert ,
Mar 07, 2025 Mar 07, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Adobe Employee ,
Mar 12, 2025 Mar 12, 2025

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LATEST

Hello @black_3000,

The product team has requested additional information. Would you mind sharing a link to the logs after uploading them to file-sharing service from the following folder location:


For macOS: /Users/YOUR USERNAME/Library/Logs/Adobe/Adobe Illustrator
For Windows: C:\Users\YOUR USERNAME\AppData\Roaming\Adobe\Logs\Adobe Illustrator

Looking forward to hearing from you.

Anubhav

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