Quitting / Crashing when creating a new folder

[flunny]

Hello everyone,
I have a problem with saving. When I have created a new logo and then want to save it, it works as usual. If I need a new folder and then create it during the saving process, Illustrator hangs or aborts and then closes. If I'm lucky, the new file will still be there when I open it again.
Does anyone else experience this or what can be done about it? Reusing an older version has not helped. The same error happened here.

Kind regards
flunny

[Anubhav M]

Hello @flunny,

Would you mind confirming the version of the OS/Illustrator, if this happens when working in a specific folder location, and a small screen recording of the problem (if possible) so I can better assist you?

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Anubhav