I downloaded Illustrator to my Macbook Pro for an online graphic design class. My teacher requires me to submit my work in AI format. Every time I go to save my work in AI format I get a pop up window saying "Illustrator tried but could not save the file, click learn more to try alternate options for saving your file". I have been saving my files and submitting them in EPS format, but I have been losing significant points on my assignments. I am not a computer expert so I have no idea what to do to resolve the issue. I have done much online research but no solution has presented itself. It has nothing to do with the fonts I am using because I cannot even save a blank document in AI format. Any ideas?
We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday.I would request you to turn on the "Save in background" setting after updatingIllustrator and let us know how it goes.