Copy link to clipboard
Copied
When we try to install a plugins on Illustrator the installer exit with error : "Operation is not supported in elevated mode, use command without sudo/admin "
this mean that we are not enable now to install with admin mode!!
The problem is on Windows !! no problem on mackintosh
Using "UnifiedPluginInstallerAgent" and installing with admin rights should be the right option and not the other way around!!
Copy link to clipboard
Copied
This seems more like a platform i.e. the OS issue or probably the installer issue(what are you using to create your installer) rather than the SDK issue.
-Manan
Copy link to clipboard
Copied
This a problem with "UnifiedPluginInstallerAgent" plugings with admin right we can't install zxp files
Program location : "C:\Program Files\Common Files\Adobe\Adobe Desktop
this is new issues with the last version 2023 the problem does not exist with 2022 version
Note that on windows we can remove admin privileges to user
Copy link to clipboard
Copied
Ok, in that case maybe @erinferinferinf could shed some light on this.
-Manan
Copy link to clipboard
Copied
What is the plug in you are trying to install? Is it compatible with the version of windows you are running? You may have to go to the plug in website and check whether the plug in is designed to run on win 10 or 11 for example.
Copy link to clipboard
Copied
It's our plugin and it's not the first version we install it with Illustrator
since the version 2022 all is ok but not with this new version 2023 of "UnifiedPluginInstallerAgent" we have this error!
Copy link to clipboard
Copied
Hi @Mike_Gondek,
I don't think plugins depend upon the OS version explicitly to work or not. I mean if the plugin is created using the correct SDK and correct build tools then all should be taken care of by the host application and it should load. Unless of course we have issues like OS locking something like the quarantine file attribute on the MAC. I don't suspect an SDK issue it should be the UPIA or an OS thing.
-Manan
Copy link to clipboard
Copied
Thank you for your response
I confirm that it's a UPIA problem
Regards,
Copy link to clipboard
Copied
Hi @Sderbel,
I'll DM you a workaround.
In a situation like this, please also collect the log files to share with Adobe: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html