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Random illustrator text-element not moving

Explorer ,
Oct 03, 2024 Oct 03, 2024

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Look at this video:

No, it is not locked. No, it is not in a locked layer. It is just randomly not going to move. I can only move this element ith the arrow keys. I can also nog select it righht.

What is happening here???

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Bug , Experiment , Feature request , How-to , Performance

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Community Expert ,
Oct 03, 2024 Oct 03, 2024

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Can you share the file?

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Explorer ,
Oct 03, 2024 Oct 03, 2024

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Yeah, no problem @Doug A Roberts. Maybe you need the font as well.

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Community Expert ,
Oct 03, 2024 Oct 03, 2024

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It shouldn't make a difference, just the AI file.

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Explorer ,
Oct 03, 2024 Oct 03, 2024

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I just added the file, thanks!

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Community Expert ,
Oct 03, 2024 Oct 03, 2024

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Where did you add it?

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Explorer ,
Oct 03, 2024 Oct 03, 2024

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Scherm­afbeelding 2024-10-03 om 15.43.17.png

Here. I added it tto this reply. It is probably not working, like all Adobe apps. So annoying.

I have made a WeTransfer link: https://we.tl/t-yR0hA4DAry

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Adobe Employee ,
Oct 03, 2024 Oct 03, 2024

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Hello @Frans van der Vleuten,

Thanks for reaching out. To share an AI file, kindly upload it to a file-sharing service like Dropbox/Google Drive/etc. and share a public link to the file here. This will help investigate the problem further.

Looking forward to hearing from you.

Anubhav

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Community Expert ,
Oct 03, 2024 Oct 03, 2024

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Was this file created in Illustrator?

Illustrator thinks all the text objects have some appearance attribute, but nothing is visible in the appearance panel.

The bugged text objects do not appear in layer panel thumbnails.

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Adobe Employee ,
Oct 03, 2024 Oct 03, 2024

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Hi @Frans van der Vleuten,

Thanks for sharing the file. It seems like the file might be malfunctioning, as you’ve noticed some odd behavior. I suggest creating a new file and copying & pasting the content from the problematic one. This often resolves the issue. If this doesn’t fix it or you face this issue frequently with other files, let us know, and we can investigate further. I understand how frustrating this can be, and we want to help resolve it for you!


Best,
Anshul Saini

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