Rapid battery drain after last update.

Community Beginner ,
Apr 19, 2022 Apr 19, 2022

Copy link to clipboard

Copied

Hi,

 

Is anyone else experiencing rapid battery drain after the last A.I update? I'ts really odd and has never happened before. It's lasting 3-4hrs. Help...

TOPICS
Performance

Views

84

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 19, 2022 Apr 19, 2022

Copy link to clipboard

Copied

What are your computer specs? OS, HD, Processor, Graphics cards, etc?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 19, 2022 Apr 19, 2022

Copy link to clipboard

Copied

Hi Kevin,

I took a screenshot for you. Everything is up-to-date. Thank you.

 

Screen Shot 2022-04-19 at 8.49.05 PM.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 19, 2022 Apr 19, 2022

Copy link to clipboard

Copied

It could be your graphics card causing the drainage.

Newer software relies on GPU acceleration more than older and your Intel Graphics card is lacking.

The current recommended specs are 2000 ops/sec.

The Intel 615 clocks in at 307.

Try turning off GPU acceleration in your performance preferences and see if that makes a difference.

It could also be the age of the battery.

 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Is the last update significantly different from the previous? 

 

Thank you for your help.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Each new update relies more on GPU the latest also rebuilt the 3D rendering engines so I would say yes.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

LATEST

Is the battery getting hot, and the fan going on continuously?

Does the battery keep normal charge when Illustrator is not running?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines