Read-only error on Mac Monterey, Illustrator 2022

[B2B Team]

Hi, Illustrator still gives me this error after I changed my preferences. After changing everything to Read & Write, I have to select the gear button, but I don't have it. Please see image attached.

Illustrator file also doesn't show in the Application support folder. Although the rest of the Adobe Suite shows.

Will appreciate any help. Thanks

[Anshul_Saini]

Hi there,

Sorry about the trouble. Could you please share a few more details like:

• Did you test the beta version of macOS Monterey before the official release?
• Please confirm the exact version of Illustrator 2022 installed on your Mac device.
• Are there any recent changes made to your system? For example, any antivirus, plugins, or web extensions installed recently.

Also, you may go to System Preferences > Security & Privacy > Privacy > Full Disk Access > Manually add Illustrator 2022.app and see if that helps.

We'll be looking forward to your response.

Regards,

Anshul Saini

[B2B Team]

Hi,

Feedback on your questions above:

Q1: No

Q2: Adobe Illustrator 2022 version 26.0.1

Q3: No other recent changes made

We tried to add it manually like you suggested - but it did not make a difference.

Will appreciate any help - thank you!

[Anshul_Saini]

Thanks for sharing the details and performing the steps. I would suggest you to uninstall the application using the CC Cleaner tool and reinstall it from the Creative Cloud Desktop app. Let me know how it goes.

Regards,

Anshul Saini