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Recolor artwork not working

New Here ,
Dec 03, 2020 Dec 03, 2020

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I'm on a very tight deadline and struggling with the new Recolor Artwork window. It was working yesterday.

I am trying to change the white objects in this pattern to light blue. I go through all the steps but it just doesn't happen. The attached screen shot shows the light blue in the round color wheel and no white but the white is still white. I have Saved All Colors and closed the window and they are still white. Any ideas?

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correct answers 1 Correct answer

Community Expert , Dec 03, 2020 Dec 03, 2020

See below

Screen Shot 2020-12-03 at 2.08.31 PM.png

 

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Community Expert ,
Dec 03, 2020 Dec 03, 2020

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Next to the Preset there is a pop up, make sure that Preserve White is not checked.

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New Here ,
Dec 03, 2020 Dec 03, 2020

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Hi,

I can’t find the pop up you’re referring to but I’ve been able to change other whites in the artwork through the Recolor Artwork window.

Thanks, Liz


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Community Expert ,
Dec 03, 2020 Dec 03, 2020

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The popup is only in the Extended Recolor artwork dialog. Click on the button to first get there. The setting is then sticky for the remaining Illustrator session.

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New Here ,
Dec 03, 2020 Dec 03, 2020

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I’m sorry I don’t see an Extended Recolor dialogue box. This is what I see. This is new with the latest upgrade to 2021.

[cid:image001.png@01D6C997.13CA0660]


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Community Expert ,
Dec 03, 2020 Dec 03, 2020

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See below

Screen Shot 2020-12-03 at 2.08.31 PM.png

 

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New Here ,
Dec 03, 2020 Dec 03, 2020

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That seems to have done it! How did that get clicked when I didn’t even know it was there? All kinds of weird things happening today with this new upgrade.

Thanks everyone for your help!


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Community Expert ,
Dec 03, 2020 Dec 03, 2020

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Glad that worked.

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New Here ,
Mar 27, 2023 Mar 27, 2023

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Thanks for the solution! This is a very annoying hidden menu

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Adobe Employee ,
Aug 07, 2023 Aug 07, 2023

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Hi @lizc6557891 - I’m Caroline, a Product Marketing Manager at Adobe. 

 

I'm conducting some research on recoloring assets and think you'd provide some super valuable insights -  would you be interested in a brief interview? We'd also offer a gift card for your time! 

 

Let me know if you'd like to proceed and can send over a calendly link (or feel free to email me directly at cstafford@adobe.com

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