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Recovered files folder appear after using Illustrator

New Here ,
Apr 01, 2022 Apr 01, 2022

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Every time after using Adobe Illustrator and the next time I turn on my Mac, Â«â€ŽRecovered files»‎ folder appears in trash can with different Adobe folders inside. What’s this? Why it’s happening? And how can I fix it?

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Adobe
Community Expert ,
Apr 01, 2022 Apr 01, 2022

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What Mac OS version.

 

Try turning off preferences >> File Handling >> Auto Save Recovery 

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New Here ,
Apr 01, 2022 Apr 01, 2022

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Monterey 12.3.1

Tried to disable this option, it didn't help.

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New Here ,
Apr 03, 2022 Apr 03, 2022

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Anybody? Any ideas? Please!

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Community Expert ,
Apr 03, 2022 Apr 03, 2022

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As far as I can remember that happens when you restart your Mac. Looks like some temp files cleaned up by a system restart.

I just empty the thrash.

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New Here ,
Apr 03, 2022 Apr 03, 2022

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The folder appears exactly after the Mac was turned off after using illustrator, not after simple restart. (

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Community Expert ,
Apr 03, 2022 Apr 03, 2022

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New Here ,
Apr 03, 2022 Apr 03, 2022

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Thanks! I've already read this. Turns out it's an Illustrator quits with an error every time?

For the experiment, I installed Illustrator on a new clean macOS. The same thing happens.

It's annoying!

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Community Expert ,
Apr 03, 2022 Apr 03, 2022

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Then maybe post a bug report.

 

Please post bugs & feature requests to http://illustrator.uservoice.com

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New Here ,
Apr 03, 2022 Apr 03, 2022

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Thanks a lot! I didn't know it.

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