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Rendimiento de mi ram MacBook m1 con Illustrator

New Here ,
May 15, 2023 May 15, 2023

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Hola tengo muchos problemas con el rendimiento de mi ram con illustrator con mi computadora macbook Chip M1. Se cierra el programa, muchas veces no me procesa las imagenes lo que me las hace no poder verlas, entre otros.

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Bug , Feature request , Performance

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hello @Sofiasoria,

 

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and checking if it helps?

 

Also, try running Illustrator under a different administrator account (macOS) and sharing your observations.

 

If the issue persists, kindly share more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), so we can investigate this further.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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