Repair damaged file

New Here ,
Sep 15, 2022 Sep 15, 2022

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My friend told me that my file underlying file was corruption that I can not open it, di anybody know what should I do to repair it? This file is very importent. HELP ME PLS.

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correct answers 2 Correct answers

Community Expert , Sep 16, 2022 Sep 16, 2022

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Adobe Employee , Sep 16, 2022 Sep 16, 2022

Hello YIFAN26144165xfrk,

 

Sorry to hear about this experience. I hope the suggestions shared by Manan helped resolve the problem. If not, kindly try opening the file in a different application, such as Acrobat, and resave it as a PDF to check if it works.

 

If the issue persists, kindly share the download link to the file here or via DM so we can investigate further. Although we cannot guarantee a successful recovery, we will try our best to do so.

 

Looking forward to your response.

 

Thanks,

...

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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Adobe Employee ,
Sep 16, 2022 Sep 16, 2022

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Hello YIFAN26144165xfrk,

 

Sorry to hear about this experience. I hope the suggestions shared by Manan helped resolve the problem. If not, kindly try opening the file in a different application, such as Acrobat, and resave it as a PDF to check if it works.

 

If the issue persists, kindly share the download link to the file here or via DM so we can investigate further. Although we cannot guarantee a successful recovery, we will try our best to do so.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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Do you get an error when trying to open? What happens when you try to open that makes you think it is corrupted?

Kevin Stohlmeyer
Adobe Community Expert/Adobe Certified Instructor

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