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Report - Export for Screens bug/glitch (Immediate action required)

New Here ,
Jun 30, 2022 Jun 30, 2022

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Adobe Illustrator has shown a bug/glitch when exporting JPG/PNG using the feature ' Export for Screens ', it didn't respect the arboard sizes defined and exported files with pixels differences from the sizes intended and defined in the artboard sizes.

This issue can cause a number of problems for designers as employees and service providers, as also can affect suppliers, clients and campaigns of all sizes and budgets, casting inneficiency and money loss in many  ways.

Immediate action is thoroughly recommended. 

(screenshots attached) showing exports sizes differences

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Bug , Import and export

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correct answers 1 Correct answer

Community Expert , Jun 30, 2022 Jun 30, 2022

this is a user to user forum in case you were hoping an immediate action

 

you can report bugs here

https://illustrator.uservoice.com/

 

that's a known issue though, check this thread for a possible solution

https://community.adobe.com/t5/illustrator-discussions/getting-additional-pixel-when-exporting-for-screens-in-illustrator/m-p/9668848#M84434

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Community Expert ,
Jun 30, 2022 Jun 30, 2022

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this is a user to user forum in case you were hoping an immediate action

 

you can report bugs here

https://illustrator.uservoice.com/

 

that's a known issue though, check this thread for a possible solution

https://community.adobe.com/t5/illustrator-discussions/getting-additional-pixel-when-exporting-for-s...

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines