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RULERS NOT BEHAVING

New Here ,
Aug 14, 2024 Aug 14, 2024

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Just recently my rulers are not behaving. I have them shown, but when I pull a ruler onto the artboard-there it stays! I can not move again or delete it. It just plops there and stays! Every time I look up ruler problems online for help it keeps bringing me to "show the ruler tool" I know how to show it, I just can not get it to behave:(

. Very frustrating, please help!

 

Thank you

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Draw and design

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correct answers 1 Correct answer

Community Expert , Aug 14, 2024 Aug 14, 2024

Good to hear that helped.

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Adobe
Adobe Employee ,
Aug 14, 2024 Aug 14, 2024

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Hello @PinkSheep0711,

We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/Illustrator, and details of your workflow, including a screen recording of the problem (https://adobe.ly/3SQWcm6), so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert ,
Aug 14, 2024 Aug 14, 2024

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Are you talking about guides dragged from the ruler?

Are they locked? View > Guides > Unlock/Lock Guides

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New Here ,
Aug 14, 2024 Aug 14, 2024

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You nailed it! THank you so much. I have no idea how that got changed! Thank you so much

 

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Community Expert ,
Aug 14, 2024 Aug 14, 2024

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Good to hear that helped.

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