Copy link to clipboard
Copied
I am trying to send printing companies my labels to print. I made my labels in Illustrator using a 4" x 2" art board. I save as PDF and send it over and apparently the size is always too big and they have to resize it, but it doesn't look good. Why is it not saving at the size I created?
Copy link to clipboard
Copied
Could use more information.
apparently the size is always too big and they have to resize it
but it doesn't look good.
Copy link to clipboard
Copied
John,
Answering you actually helped me a lot on figuring out what part of the problems were. I still have no idea how they stretched everything like they did... but it no longer matters. I got them to do it correctly now, thank you!
Copy link to clipboard
Copied
I'm glad it's sorted. Can't be sure, but it sounds like they may have simply been adding bleed.
Copy link to clipboard
Copied
Also...
Copy link to clipboard
Copied
Daniel, I am saving it as "High Quality Print" option under a PDF
300ppi
Copy link to clipboard
Copied
When you say the size is too big, have you asked them what size it should be?
Copy link to clipboard
Copied
Yes it needed to be 4" x 2" in which my art board is 4" x 2"
Copy link to clipboard
Copied
did you mask all of our art to the artboard size?
did the printing company provide you with copy or bleed limit specifications?
Copy link to clipboard
Copied
Sorry I am a beginner at this. I don't know what masking would do or if its needed before you print something?
Yes to the bleed and I complied to their needs. No copy instructions though.