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Hello. Since the last update, whenever I save an .ai file, the window that appears (see the attachment) always appears more to the left, without me changing its position.
It usually appears central, I didn't change any settings, I just updated.
Can you please help?
Thank you so much!
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Hi. Have you tried resetting the preferences?
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thank you so much @marliton
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@Anubhav Majumder and @marliton I think the problem is not resolved. This time I made a video to explain better.
You can see that the save window moves to the left as I save the file.
I already reset the preferences. I reinstalled illustrator and the problem persists.
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Hello @mribeirotiago,
Thanks for sharing the screen recording. I would request you share some more information like:
Looking forward to your response.
Regards.
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Hello @Anubhav Majumder
The illustrator version is 26.5.0 (last available)
I use the screen of my macbook pro 16 i9 64gb AMD Radeon Pro 5500M 8 GB
Thanks
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Hello @mribeirotiago,
Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) as suggested by Marliton and check if it helps.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.
Also, try setting the Display Resolution and Scaling under System Preferences/Settings to the default and share your observations.
Looking forward to hearing from you.
Thanks,
Anubhav
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thank you so much @Anubhav Majumder
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Hello @mribeirotiago,
Glad to hear that the problem was solved. Feel free to reach out if you need further assistance in the future. We'd be happy to help.
Regards.