Saving a a doc is only possible via the cloud

New Here ,
Mar 20, 2022 Mar 20, 2022

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Hi,

 

Since today I have the problem that I can no longer save Illustrator documents locally on my Mac.

Even if I simply create a new document and write "Hello" in it and want to save it, the SAVE and NEW FOLDER buttons are not active and therefore not clickable.

 

Look at the screenshot. I never had such a problem before. First I had restarted AI, didn't help. Then I shut down the Mac completely and restarted it. Doesn't help either.

 

What is the problem?

 

Using:
macOS Monterey V12.3
Adobe Illustrator 2022 (26.1)

 

Thanks

Markus

TOPICS
Bug , Sync and storage

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correct answers 1 Correct answer

Adobe Community Professional , Mar 20, 2022 Mar 20, 2022
There are already a couple of threads on the subject, which also have the current state of the issue. https://community.adobe.com/t5/illustrator-discussions/cannot-save-on-macos-12-3/m-p/12820262#M314182

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Adobe Community Professional ,
Mar 20, 2022 Mar 20, 2022

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There are already a couple of threads on the subject, which also have the current state of the issue.

https://community.adobe.com/t5/illustrator-discussions/cannot-save-on-macos-12-3/m-p/12820262#M31418...

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi @markus_spiske,

 

We are sorry for the trouble. We worked with Apple and addressed this issue with the latest macOS update, v12.3.1, released last week. I would request you to update and let us know if the issue still persists.

 

Regards,

Anshul Saini

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