Saving File as Vector

Community Beginner ,
May 13, 2022 May 13, 2022

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I'm trying to make a banner to send to a printer. They have requestd a vector AI file. 

 

I made the document in AI - with the artboard at the dimensions I needed the banner - 36"x4.5". The only thing on the banner is text - which I added some 3D effects to. 

 

Printer keeps telling me I am sending him a JPG. Printer cannot accept an SVG file. What am I (or the printer) missing for this file to be a vector?

So I tried to attach my file to this help post and I am getting this error:

katen06002_0-1652467766446.png

 

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Draw and design , How to , Import and export , Type

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correct answers 1 Correct answer

Adobe Community Professional , May 13, 2022 May 13, 2022
You probably used the 3D and materials effect. They are rendered as pixels. Use the Classic 3D effects.

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Adobe Community Professional ,
May 13, 2022 May 13, 2022

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You probably used the 3D and materials effect. They are rendered as pixels. Use the Classic 3D effects.

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Community Beginner ,
May 13, 2022 May 13, 2022

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That is what I did. I will try with the Classic 3D effects. Thank you. 

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