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Hello @Carlos Daniel21763381iemk,
Thanks for reaching out. Would you mind trying to change the default application for the Ai file type as Monika suggested by following the steps shared here and letting us know if it helps:
For Windows: https://adobe.ly/45XjyM7
For macOS: https://adobe.ly/4cRZsoy
Looking forward to hearing from you.
Thanks,
Anubhav
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When you open the information about the file, which application is it associated with?
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Hello @Carlos Daniel21763381iemk,
Thanks for reaching out. Would you mind trying to change the default application for the Ai file type as Monika suggested by following the steps shared here and letting us know if it helps:
For Windows: https://adobe.ly/45XjyM7
For macOS: https://adobe.ly/4cRZsoy
Looking forward to hearing from you.
Thanks,
Anubhav
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Hello @Carlos Daniel21763381iemk,
We are still waiting for your response. Kindly let us know if it has been resolved or if you need further assistance.
Looking forward to hearing from you.
Thanks,
Anubhav
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Hello @Carlos Daniel21763381iemk,
We are still waiting for your response. Kindly let us know if it has been resolved or if you need further assistance.
Looking forward to hearing from you.
Thanks,
Anubhav
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Hi, it's really all sorted out now