Copy link to clipboard
Copied
when trying to save the illustrator file on my computer , the save button is deactivated . this happens on my mac mini m1 . I updated the illustrator to the last version , but still the issue is appearing . the exporting is working file also the asset export feature is working .
Does Illustrator have full disk access?
Hello @abdoa13151624,
Sorry to hear about this experience. Would you mind checking if Full Disk Access is enabled for Illustrator as suggested by Monika and relaunching Illustrator to see if it helps?
If the issue persists, kindly try running Illustrator under the root user account and share your observations.
Looking forward to your response.
Thanks,
Anubhav
Copy link to clipboard
Copied
Does Illustrator have full disk access?
Copy link to clipboard
Copied
Hello @abdoa13151624,
Sorry to hear about this experience. Would you mind checking if Full Disk Access is enabled for Illustrator as suggested by Monika and relaunching Illustrator to see if it helps?
If the issue persists, kindly try running Illustrator under the root user account and share your observations.
Looking forward to your response.
Thanks,
Anubhav