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Saving to PDF Causes Text and/or Object Colors to Invert

Explorer ,
Aug 29, 2023 Aug 29, 2023

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I don't even know how to use the correct terminology for this, but at some point during file creation, newly created text or objects look right in Illustrator, but save to PDF with inverse (I think – white is black/yellow is blue, etc.) color. This doesn't happen to everything in the document, just what is created after a point in time when something apparently becomes corrupted. I would be happy to upload my file for anyone who's willing to help me.

 

I've been using this workflow for over a year. The problem just started today, 08-29-2023. I can use a 6-month old file for a template and start manipulating text or objects, saving to PDF, and everything is fine, but once Illustrator saves the text or object inverted, that's the only way it will save any new text or object going forward.

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Bug , Draw and design , Type

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correct answers 1 Correct answer

Community Expert , Aug 29, 2023 Aug 29, 2023

THank you.

I have exported the document as PDF as well and in my test this all didn't happen.

So maybe you have used a very weird color profile.

Or your system does need a reboot and Illustrator needs a preferences reset.

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Community Expert ,
Aug 29, 2023 Aug 29, 2023

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Can we see an example?

Also: do you use Acrobat for viewing the PDF?

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Explorer ,
Aug 29, 2023 Aug 29, 2023

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Yes, I'm using full Adobe CC Applications. I'm trying to upload the ai. file, but gettting message from the web interface that that the content doesn't math the extension.

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Explorer ,
Aug 29, 2023 Aug 29, 2023

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So, in this PDF, the "Lorem ipsum" is white in AI, the magenta rectangle is more like aqua, the river is lisht blue, and the the word "TEST" is gold.

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Explorer ,
Aug 29, 2023 Aug 29, 2023

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Screenshot 2023-08-29 at 4.34.25 PM.png

 PDF

Screenshot 2023-08-29 at 4.34.07 PM.png

 Illustrator

 

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Community Expert ,
Aug 29, 2023 Aug 29, 2023

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THank you.

I have exported the document as PDF as well and in my test this all didn't happen.

So maybe you have used a very weird color profile.

Or your system does need a reboot and Illustrator needs a preferences reset.

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Explorer ,
Aug 29, 2023 Aug 29, 2023

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Hmm, okay. I'll try a reboot first. This is MacOS btw.

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Explorer ,
Aug 29, 2023 Aug 29, 2023

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Reboot did not fix it.

Preference reset: is this done by deleting the preferences folder? Seems that's what I recall.

 

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Explorer ,
Aug 29, 2023 Aug 29, 2023

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Resetting preferences solved it, which is done by Option+Cmd+Shift while opening. I mistated it when I said delete the preferences folder. Thanks, Monika!

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Community Expert ,
Aug 29, 2023 Aug 29, 2023

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You're welcome. Glad you could solve it.

There are several methods to reset the preferences. Deleting the folder is another way.

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