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selecting an anchor point

Community Beginner ,
Oct 15, 2021 Oct 15, 2021

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when I attempt to select an anchor point, in an existing line segment, it's like I keep missing it, but I'm not. I hold the curosor directly over the anchor point, click and it misses it??? Is there something in the preferences that adjusts the sensitivity of how close the cursor has to be in order to select anchor points?

 

I have been using illustrator for 25 years and this has never happened until a recent update, which by the way, drives me nuts, too many updates. That's another story. 

 

Thanks!

TOPICS
Draw and design, How to, Tools

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Adobe Community Professional ,
Oct 15, 2021 Oct 15, 2021

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Many times installing an update but keeping the previous preference files will lead to poor and/or erratic performance. Try trashing your Illustrator preference files. This will bring the program back to its defaults and, hopefully, take care of your problem.

To do so:

For Macintosh Users: The User Library folder in which Illustrator’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that Illustrator is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and the file called “com.adobe.Illustrator.plist” and delete both that folder and that file. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language>. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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What OS & AI version are you running? What was the recent update??? Do you have a digital tablet or any software that affects your OS like antivirus?

 

Try switching to the direct select ool (hollow), than drag and drop a frame around the point you wish to select. Selected point(s) will show as solid.

 

 

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