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Selection tool error

New Here ,
Feb 15, 2022 Feb 15, 2022

When I used the selection tool & direct selection tool, it suddenly crashed the whole screen.

How can I fix this?

I attached the screen record.

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Tools
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Adobe
Community Expert ,
Feb 16, 2022 Feb 16, 2022

HyojeongLee,

 

For best possible help with all questions, you can also use the Korean forum/forums:

 

https://community.adobe.com/t5/ko/ct-p/ko

 

 

 

 

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Community Expert ,
Feb 16, 2022 Feb 16, 2022
LATEST

this could a GPU issue, update your graphic card then reset illustrator preferences 

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