Copy link to clipboard
Copied
when I choose the shape builder tool to subtract a shape from a collective shape, I usually press Alt and do that. But now it works as a duplicate function, it shows two arrowheads one is black and the other is white. I am ffrustrated to find a solution but. there is no issue like that I can find on the internet. please, someone, help me
Copy link to clipboard
Copied
And the shapebuilder tool is selected?
You don't press any additional keys other than ALT?
Copy link to clipboard
Copied
no, not purposely.
Copy link to clipboard
Copied
Have you tried closing and relaunching Illustrator? Resetting preferences? Rebooting the computer?
Copy link to clipboard
Copied
yes done all those things.
Copy link to clipboard
Copied
Are other applications running? Google Chrome perhaps?
Other apps might steal modifier keys. Reboot the computer and launch only Illustrator - does that work?