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Slider gets lagged HELP

Community Beginner ,
Feb 22, 2024 Feb 22, 2024

I click the slider and it gets lagged. I can then move up and down without pressing the mouse button. I can't click anything because clicking is disabled. I can't save file, close illustrator... just up and down.

 

Please help.

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Adobe
Community Expert ,
Feb 22, 2024 Feb 22, 2024

Please tell us your version and system and show a screenshot with the slider you are referring to.

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Community Beginner ,
Feb 23, 2024 Feb 23, 2024

28.2 64bit

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

Does it help when you reboot the computer?

What kind of mouse is this? Did you set up some special behaviour for it?

Can you try. different mouse?

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Community Beginner ,
Feb 23, 2024 Feb 23, 2024

Unfortunately, rebooting doesn't help. Lag happens in a day even 20 times.

I use logi mouse alternately with huion inspiroy h1161 and it lags with both of them.

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

OK, what is when you plug out the Huion?

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Community Beginner ,
Feb 23, 2024 Feb 23, 2024

Same. The mouse and touchpad work the same way, and I only have the ability to drive up and down. I can't unclick the slider anyway

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Community Expert ,
Feb 24, 2024 Feb 24, 2024

Which system is it?

Is anything activated in the system that does this?

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Community Beginner ,
Feb 25, 2024 Feb 25, 2024

Win 11.
No, do not think so.

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Community Expert ,
Feb 27, 2024 Feb 27, 2024

You might want to contact Customer Care and have them take a look https://helpx.adobe.com/contact.html 

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Community Beginner ,
Feb 28, 2024 Feb 28, 2024

How to gets help from real people, not from a chat?

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Community Expert ,
Feb 28, 2024 Feb 28, 2024
LATEST

Type Agent in the chatbox.

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