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Slider gets lagged HELP

Community Beginner ,
Feb 22, 2024 Feb 22, 2024

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I click the slider and it gets lagged. I can then move up and down without pressing the mouse button. I can't click anything because clicking is disabled. I can't save file, close illustrator... just up and down.

 

Please help.

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Adobe
Community Expert ,
Feb 22, 2024 Feb 22, 2024

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Please tell us your version and system and show a screenshot with the slider you are referring to.

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Community Beginner ,
Feb 23, 2024 Feb 23, 2024

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28.2 64bit

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

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Does it help when you reboot the computer?

What kind of mouse is this? Did you set up some special behaviour for it?

Can you try. different mouse?

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Community Beginner ,
Feb 23, 2024 Feb 23, 2024

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Unfortunately, rebooting doesn't help. Lag happens in a day even 20 times.

I use logi mouse alternately with huion inspiroy h1161 and it lags with both of them.

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

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OK, what is when you plug out the Huion?

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Community Beginner ,
Feb 23, 2024 Feb 23, 2024

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Same. The mouse and touchpad work the same way, and I only have the ability to drive up and down. I can't unclick the slider anyway

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Community Expert ,
Feb 24, 2024 Feb 24, 2024

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Which system is it?

Is anything activated in the system that does this?

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Community Beginner ,
Feb 25, 2024 Feb 25, 2024

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Win 11.
No, do not think so.

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Community Expert ,
Feb 27, 2024 Feb 27, 2024

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You might want to contact Customer Care and have them take a look https://helpx.adobe.com/contact.html 

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Community Beginner ,
Feb 28, 2024 Feb 28, 2024

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How to gets help from real people, not from a chat?

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Community Expert ,
Feb 28, 2024 Feb 28, 2024

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Type Agent in the chatbox.

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