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Some of the pics in Ai. turn not negative or purple

New Here ,
Jan 19, 2023 Jan 19, 2023

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Screenshot 2023-01-20 at 14.11.13.pngScreenshot 2023-01-20 at 14.10.54.pngScreenshot 2023-01-20 at 14.10.36.png

 

I experinced ths issue for a week now. It was fine at first but a week after they turn into purple or negative, For me It happened to both PNG and JPEG files. 

 

also I've changed a color setting after this happened and it doesn't work 

any advice for how to fix this, will it get back to the original color ?

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LEGEND ,
Jan 20, 2023 Jan 20, 2023

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Start by disabling hardware accelerated previews and use software-only mode. Then check your graphics driver and update/ downgrade it if necessary as well as of course then checking the GPU stuff in AI and re-enabling it. Aside from that I'd check if you're not inacdvertently messing up color profiles when creating the images in Photoshop or wherever.

 

Mylenium

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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Adobe Employee ,
Jan 27, 2023 Jan 27, 2023

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Hello @nylon0101,

 

Sorry to hear about this experience. I hope the suggestions shared by Mylenium and Ton helped resolve the problem. If not, kindly share some more information, like the exact version of the OS/Illustrator, whether Illustrator behaves this way with other files, and some sample files (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), so we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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