Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

SOS ILLUSTRATOR WONT SAVE

New Here ,
Jun 04, 2025 Jun 04, 2025

I need help or I need Adobe to fix their app because for the past month I have been fighting with this message. I am constantly losing or having to remake files/artwork that took hours to make to begin with. I have been saving as I go and all of a sudden this message will appear. I'm losing WORK files. I am losing valuable time, deadlines are being affected, HOURS OF WORK IS POINTLESS.  I followed the steps it says and nothing is being resolved. I keep having the issues. I have tried saving as an SVG file when this message appears but it is making my worked harder to complete. This shouldn't be happening to begin with.  What am I supposed to do?Screenshot 2025-06-04 at 3.16.39 PM.png

TOPICS
Bug , Import and export , Performance
54
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Jun 04, 2025 Jun 04, 2025
LATEST

Hello @Vivian_Russell0288,

I'm sorry to hear about your experience. Could you share more details, like the version of the OS/Illustrator installed, and if Illustrator behaves this way with specific files or when saving files to a particular folder location (internal/external/network drive or a cloud-synced folder like Google Drive/Dropbox/etc.) so I can better assist you?

Also, try saving your files as a PDF with Illustrator editing capabilities or as a Cloud Document, and share your observations.

Looking forward to hearing from you.

Anubhav

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines