Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Spacebar for hand tool doesn't work when Nord Pass is running.

New Here ,
Oct 06, 2022 Oct 06, 2022

I've had repeating issues of not being able to use the spacebar as a shortcut for the handtool when Nord Pass app is running. I'm not sure if this is an Adobe issue or Nord so am posting it to both. 
So far I've experienced it in Illustrator and InDesign, I haven't tried any others all apps and OSX are up to date. 

TOPICS
Bug
302
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Oct 06, 2022 Oct 06, 2022

[Moderator moved from Using the Community forums to Illustrator.]

What's a Nord Pass?  I've never heard of it.

 

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

https://helpx.adobe.com/creative-cloud/system-requirements.html

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 06, 2022 Oct 06, 2022

Everything including OSX is up to date and there's plenty of resources, Nord Pass is a password manager made by Nord Security. It only happens intermitantly and I just restart Nord Pass each time and it works again (I can leave Illustrator open). So maybe Nord Pass is the culprit here. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 07, 2022 Oct 07, 2022
LATEST

Just one more to add to the list of applications that steal key press events.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines