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Spacebar hot key doesn't work as the Hand tool toggle when 'Microsoft To Do' is open on my Mac.

New Here ,
Apr 16, 2020 Apr 16, 2020

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Pretty much as you see in the title. 

It's a simple enough solution for me to workout, I just close Microsoft To Do... but it would be nice if I was able to keep it open whilst using one of the most important shortcuts/hot keys in Illustrator.

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Bug , Performance

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correct answers 1 Correct answer

Adobe Employee , Apr 16, 2020 Apr 16, 2020

Hi Richard,

 

Thanks you so much for sharing this information. This issue has been reported by a few other users as well and in most of the cases it was found that there is some application which is conflicting with shortcuts. Does "Microsoft To Do" has some default set of keyboard shortcuts?

 

I would also request if you could upvote this issue and share your observations here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31952662-spacebar-not-working-as-quick-hand-tool-on-mac

...

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Adobe Employee ,
Apr 16, 2020 Apr 16, 2020

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Hi Richard,

 

Thanks you so much for sharing this information. This issue has been reported by a few other users as well and in most of the cases it was found that there is some application which is conflicting with shortcuts. Does "Microsoft To Do" has some default set of keyboard shortcuts?

 

I would also request if you could upvote this issue and share your observations here (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31952662-spacebar-not-w...).

This way you'll get all the updates related to this issue.

 

Regards,

Srishti

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Explorer ,
Apr 11, 2023 Apr 11, 2023

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I have the same issue but I do not use Microsoft To do.

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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Adobe Employee ,
Apr 14, 2023 Apr 14, 2023

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Hello @caseym67414055,

 

We understand that encountering technical issues can be frustrating. As suggested by Monika, other apps can interfere with keyboard shortcuts in Illustrator. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? If it works, you might need to manually find and disable/remove the conflicting app when using Illustrator.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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