Specs for installing

[Ale_Best_Friends]

Hello. So, I had to purchase an Adobe license to use Illustrator for school. My problem now is that I cant download the program as it seems that my laptop does not meet the necessary specs to run it. Now, I checekd my specs and I can't see whats lacking, so it would be of great help if someone could help me identify the problem here. Thanks in advance 🙂

Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz 2.71 GHz

Geïnstalleerd RAM-geheugen 16,0 GB (15,8 GB beschikbaar)

Apparaat-id 34E76C35-700D-4849-882B-512ECFBDF7C8 Product-id 00330-51014-27339-AAOEM

Type systeem 64-bits besturingssysteem, x64-processor 

NVIDIA Quadro M1000M

[Anubhav M]

Hello @Ale_Best_Friends,

I'm sorry to hear about your experience. Would you mind sharing more details, like the OS version and a screenshot of the error mesage, so I can better assist you?

Looking forward to hearing from you.

Anubhav

[Ale_Best_Friends · Accepted solution]

Heyy, I solved it. It was the browser for some reason. I just changed browsers and I was able to download it.

Thanks for wanting to help 😄