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Strange Dialog box when opening EPS files - "Select a File Format to open file"

Participant ,
May 03, 2023 May 03, 2023

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This is a weird thing that began recently...

Every time I open an EPS I get this dialog box. It happens with any EPS, whether it contains linked graphics, live text or just plain outlined vector art.

 

I use Extensis Connect, but I've made no changes to its prefs or Illustrator's prefs, and really don't understand why Extensis would be interfering with opening an EPS in Illustrator. It just started happening out of the blue a couple weeks ago. Updated to 27.5 today (5/3/23) and still happening. Anyone else ever see this?

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Bug , Performance

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correct answers 1 Correct answer

Participant , May 03, 2023 May 03, 2023

Yes, the Extensis auto-activation plugin. I just disabled it and the message goes away. Ugh, it must've gotten corrupted somehow. Thank you.

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Adobe
Community Expert ,
May 03, 2023 May 03, 2023

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That is linked to Extensis. You are running some font plugin? 

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Participant ,
May 03, 2023 May 03, 2023

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Yes, the Extensis auto-activation plugin. I just disabled it and the message goes away. Ugh, it must've gotten corrupted somehow. Thank you.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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