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Suddenly adobe stock downloads are ai.download

New Here ,
Nov 01, 2024 Nov 01, 2024

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Hi, Thanks you for any help provided.  I recently updated to masOS Sequoia 15.1 and since then when I try to downlaid images from adobe stock (vector images for illustrator) the files download with ai.download extension and are not able to be opened by illustrator.  I am using Adobe Illustrator 2025.  Is there something I am missing or something I need to do.  I have not had this problem before the update.

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Bug , Import and export

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Adobe
Adobe Employee ,
Nov 01, 2024 Nov 01, 2024

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Hello @Richchocolate,

I'm sorry to hear about your experience. From what you've shared it seems like the downloads are failing. Would you mind trying to use a different web browser/network connection and then retrying the download to see if it helps?

Looking forward to hearing from you.

 

Anubhav

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