suddenly unable to transfer from Adobe draw to desktop ap.

New Here ,
Jul 24, 2022 Jul 24, 2022

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Just updated both aps, logged in and out of both programs, restarted Ipad and computer, etc after following response to others with this problem.  Just saw another thread where an Adobe rep mentioned that a problem with Amazon Web Services was to blame, that is fine but what workaround is available to get vector art from my Ipad to computer right now? (closest I've figured out is saving as an image, emailing to myself, and trying to image trace in AI which isn't acceptable quality. I have unfortunately built my workflow around transferring drawings from Ipad Adobe Draw to Desktop AI if this isn't something I can rely on then I am in a panic because I will not be using Adobe anymore.

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Draw and design , Sync and storage

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correct answers 1 Correct answer

Adobe Employee , Jul 25, 2022 Jul 25, 2022

Hi @chase0D45,

 

Sorry for the trouble. As Monika mentioned, Adobe Draw is EOL now. To get your artwork in vector form, you will need to install the Adobe Fresco app first. It will automatically sync your Draw files which are synced to Creative Cloud, and then you can send them to Illustrator one by one.

 

Kindly update the discussion if you still need further assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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Adobe Draw is end of life.

Please search in this forum how to proceed with your projects: https://community.adobe.com/t5/illustrator-draw/ct-p/ct-illustrator-draw?page=1&sort=latest_replies&...

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Adobe Employee ,
Jul 25, 2022 Jul 25, 2022

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Hi @chase0D45,

 

Sorry for the trouble. As Monika mentioned, Adobe Draw is EOL now. To get your artwork in vector form, you will need to install the Adobe Fresco app first. It will automatically sync your Draw files which are synced to Creative Cloud, and then you can send them to Illustrator one by one.

 

Kindly update the discussion if you still need further assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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New Here ,
Jul 26, 2022 Jul 26, 2022

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Thank you so much for the reply! Somehow I missed the memo that Adobe Draw would be discontinued. I have downloaded Fresco and already had success moving my work over. 

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Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

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Glad to hear that, @chase0D45. Please feel free to reach out if you run into any other questions or issues in the future.

 

We'd be happy to help.

 

Regards,

Anshul Saini

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