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TENGO PROBLEMAS CON VISULIZACION DEL GPU, AL ABRIR CUALQUIER ARCHIVO SE BLOQUEA

New Here ,
Oct 10, 2024 Oct 10, 2024

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TENGO UNA IMAC PRO DEL 2017 PERO AL MOMENTO DE ABRIR CUALQUIER ARCHIVO SE PASA A VISTA PREVIA DE CPU Y SE VUELVE SUPER LENTO, SOLO CUANDO ABRO UN ARCHIVO NUEVO FUNCIONA LA PREVISUALIZACION 

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Adobe Employee , Oct 11, 2024 Oct 11, 2024

Hello @cristian_1167,

Sorry to hear about your experience. I hope Michael604's suggestions helped resolved the problem. If not, kindly try running Illustrator under a different administrator account (https://adobe.ly/482I0MZ) and share your observations.

Looking forward to hearing from you.

Anubhav

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Community Expert ,
Oct 11, 2024 Oct 11, 2024

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@cristian_1167 have you enabled the GPU Performance?

Open the Preferences panel (Press Ctrl K (PC) or Edit > Preferences or Command K (Mac) 
In the Performance tab, check GPU Performance to able the feature..
I also  turn on Animated Zoom to enable a smoother zoom and animation too as well


creativeexplorer_0-1728632608655.png

 

 

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Adobe Employee ,
Oct 11, 2024 Oct 11, 2024

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Hello @cristian_1167,

Sorry to hear about your experience. I hope Michael604's suggestions helped resolved the problem. If not, kindly try running Illustrator under a different administrator account (https://adobe.ly/482I0MZ) and share your observations.

Looking forward to hearing from you.

Anubhav

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New Here ,
Oct 11, 2024 Oct 11, 2024

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El conflicto que me estaba generando es por un perfil que lo realice con el ivprofile con ione x3pro, me esta dejando de funcionar la tarjeta grafica en ilustrador, existe alguna forma de cambiarle a otro formato para evitar el conflicto entre programas?

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