Text doesn't show up anymore after update, Illustrator super slow too

[Wiebke28668767v77l]

I've just updated my Macbook (Pro, 2021) as well as Illustrator to the newest version but just even trying to open a cloud document takes at least 3 minutes now. 

After the document is finally open I noticed that literally all of my text layers are gone or at least aren't shown to me anymore. I can still see the text in the little preview frame before I open a document but that's it. 

Illustrator itself is also super slow and laggy. I don't know if it's because of the Macbook update or a problem with the Illustrator update but it's super frustrating. Has anyone experienced the same problem? 

I tried deinstalling Illustrator and then installing it again to maybe fix the issue but the same thing keeps happening. 

I'm super thankful for any tips you might have! 

[kevin stohlmeyer]

Hi @Wiebke28668767v77l  are you running Illustrator in Rosetta mode?

[Anubhav Majumder]

Hello @Wiebke28668767v77l,

We understand that encountering technical issues can be frustrating. I hope the problem is resolved by now. If not, kindly check if Illustrator also behaves this way with other files. If it doesn't, kindly share a sample file (https://helpx.adobe.com/creative-cloud/help/share.html) you are having trouble with, so we can check it on our end.

Looking forward to hearing from you.

Thanks,

Anubhav