text in old version files converted to outline

New Here ,
Jan 12, 2022 Jan 12, 2022

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Hi, i'm experinicing an issue with adobe 2022

i have couple of project that  i was working on by using adobe 2018

and after sending these files to my client he expernincing a  problem, it  auto convert arabic text to outline

 

how we can avoide this issue ? 

 

thank you 

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Adobe Community Professional ,
Jan 12, 2022 Jan 12, 2022

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Your client is also using Illustrator? And you sent an AI file?

Which version of Illustrator?

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Adobe Community Professional ,
Jan 12, 2022 Jan 12, 2022

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Hi. You can send the file as PDF.

 

Marlon Ceballos.

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Advisor ,
Jan 12, 2022 Jan 12, 2022

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So, you did or didn't open the file from 2018 in 2022?

Does he have 2022?

Any chance at any time the file was saved as a pdf?

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Adobe Community Professional ,
Jan 12, 2022 Jan 12, 2022

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I share same doubts with Monica and Met1, I believe that you didn't send a native Ai file, what you described matches the symptoms of a PDF document being converted to Ai document. If you don't want any complex text to be outlined, it is recommended then to send a native Ai file.

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