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Thai Language missing Characters

New Here ,
Jun 13, 2022 Jun 13, 2022

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We are working on a Thai Language item and for some reason, some of the character are lost when 'copy-paste' the text frok the word doc.
Any idea what should we do?Screen Shot 2022-06-14 at 9.29.51.png

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Community Expert ,
Jun 14, 2022 Jun 14, 2022

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Are you applying the same font in Illustrator?

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New Here ,
Jun 14, 2022 Jun 14, 2022

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No. The word doc uses Arial and the illustrator doc uses Prompt, which is what we usually use for east Asian Languages.

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New Here ,
Jun 21, 2022 Jun 21, 2022

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No. The word doc uses Arial and the illustrator doc uses Prompt, which is what we usually use for east Asian Languages.

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Community Expert ,
Jun 21, 2022 Jun 21, 2022

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What happens when you use the same font? Or any other Thai lnguage font?

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New Here ,
Sep 21, 2022 Sep 21, 2022

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I use the 2022 version, I am having this problem as well.

 

I searched on Youtube for fixing it, I must go to Edit > Preference > Type > Change Text Engine from Latin to South Asian and Middle Eastern. But I don't have the Text Engine menu in my program.

 

Can you fix it now?

 

Appreciated, if you please share it with me. 

 

Thank you in advance.

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